How Do I Contact Apple About A Charge?

How do I contact Apple about charges?

Apple Online Store You can buy online or call (800) MY–APPLE (800–692–7753).

You can get information about an order you placed on the Apple Online Store through the Order Status page..

How do I dispute an Apple charge?

Report an unknown transaction or dispute a chargeOn your iPhone, open the Wallet app and tap Apple Card.Scroll down and tap the transaction that you want to report. … Tap the transaction again, then tap Report an Issue.Choose the type of issue that you want to report.More items…•

How do I stop Apple from charging my credit card?

Cancel iTunes subscription: method 2Open iTunes and select Store > Sign In.Enter your Apple ID info.Click Store > View My Account.Scroll down and find Settings section.You will see Subscriptions option, click Manage.Click on the subscription that you want to cancel.Select the Off button to turn off Auto-Renewal.

Why is Apple taking money from my account?

Apple only charges you if you have initiated a purchase or subscription yourself. If you are getting charged is is because of something you did to cause it to charge you. It will not charge you on its own.

Do I get my money back if I cancel a subscription?

As long as you cancel your subscription before your renewal date, you will not be charged. Otherwise, you will retain access to the premium features through the end of your paid period.

What do I say to get a refund from Apple?

Click “Report a Problem,” then “Report a Problem” again next to the item you want to get redirected to Apple’s webpage. If it’s older than 90 days, you won’t be able to proceed, and will be directed to contact Apple Support with your request.

Why is Apple charging me .99 a month?

$. 99 cents is normally an iCloud Storage charge. … You can manage it in Manage your iCloud storage – Apple Support and see if you are in fact paying for iCloud.

Does Apple give refunds for accidental purchases?

Apple lets you request a refund for any app, in-app or media purchases you’ve made within the last 90 days. … If Apple sent you an email after your purchase, there should be a link to the Report a Problem page in that receipt, too.

Can I get a refund on Apple subscription?

Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the “Report” or “Report a Problem” button next to the item that you want to request a refund for, click it. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

How long does an Apple subscription refund take?

If your refund is eligible, your money will be refunded within 30 days by the Apple.

Can you dispute an Apple pay transaction?

Apple Pay person to person payments are just like any other private transaction between two people. If you’re unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.